📜 Legalbots Terms of Service and Policies
I. Terms of Service and Usage Rules
1.1 ✅ Service Acceptance and Account Management
- By registering/using the service, users agree to these terms and related policies (Privacy Policy, Refund Policy).
- Users must provide truthful and complete information. Impersonation and account sharing are strictly prohibited.
- Legalbots reserves the right to refuse service, suspend, or terminate accounts (e.g., suspected violations, abuse, etc.).
1.2 🚫 Service Content and Restrictions
- Services include but are not limited to: legal consultation, contract generation, and document analysis (details are subject to the official website).
- Prohibited uses: Illegal activities (e.g., money laundering, fraud), infringement of third-party rights, or automated data scraping.
- AI-generated content does not replace professional legal advice. Important decisions should be reviewed by a human expert.
1.3 ⚠️ Disclaimer
- The service is provided "as is" and does not guarantee 100% accuracy or suitability. Users bear all consequences of usage.
- Legalbots is not liable for service interruptions or losses due to network failures, data errors, or third-party attacks.
- Legalbots is not responsible for legal disputes between users and third parties.
II. 💸 Refund Policy
2.1 ❌ Subscription Cancellation and Refund Conditions
- Cancel Subscription: Requests must be submitted via support channels (email / online form). ❗ Self-cancellation is not supported within the account.
- Refund Conditions:
- ✅ Monthly Plan: No refunds once payment is made, even if unused
- ✅ Annual Plan: Refundable based on full remaining months (partial months count as full)
- ✅ Exceptions: If additional services (manual review, API usage) have been used, or if terms are violated
2.2 🔁 Refund Process
- Submit a request: Contact support with order number and reason
- Review time: 1–5 business days
- Refund method: Processed within 10 business days after approval
2.3 📌 Additional Notes
- Free Trial Period: No fees if cancelled during the trial.
- Dispute Resolution: For refund disputes, written appeals may be sent to [service@legalbots.net], and a response will be provided within 30 days.
III. ⚖️ Other Terms
- Policy Changes: Changes will take effect via website notice or email, continued use indicates agreement.
- Governing Law: Governed by the laws of your country/region. Disputes are submitted to designated arbitration/court.
- Minors: Users under 18 must obtain guardian consent before using the service.